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Establish and access your Great-West online account

A PIN number is required to access your 457(b) account.

You have two options for obtaining a PIN:

1. By phone (instant access 5 a.m. to 5:30 p.m. Alaska time): Call Great-West at (800) 232-0859 to get a PIN that is valid for 24 hours.

2. Online (7- to 10-day wait):

• Go to the Great-West Web site (www.gwrs.com).
• Under “Plan Participants” on the right side of the screen, click on “Forgot your PIN?”
• A new window will open. On the right side of the screen click on the button labeled “Order PIN”
• A new window will open. Type your Social Security Number in the box labeled “SSN” and click on the button labeled “Order reminder PIN.”
• Another window will open. Write down or print the screen with the confirmation number on it.

Your PIN should arrive by U.S. mail within 7 to 10 business days.

After you have a PIN

1. Go to the Great-West Web site (www.gwrs.com).
2. Under “Plan Participants” on the right side of the screen, click on “Don’t have a Username? Register here."
3. Enter your Social Security Number in the box labeled “SSN” and your personal identification number in the box labeled “PIN.”
4. You should now have access to the Great-West site and user features.

Access the Great-West automated phone system

Call (800) 232-0859 to:

• Review your investment allocations
• Obtain your account balance and other account information
• Transfer among funds
• Obtain daily share prices of your investment options
• Access live client service support Monday through Friday from 5 a.m. to 5:30 p.m. Alaska Time

Access may be limited during peak times