Information Technology
Frequently
Asked Questions - Mac
How do I force the application to quit?
How do I force a restart?
How do I make a shortcut to a program or document
on my desktop?
How do I find a file on my computer?
Where is the chooser?
Can I share a document with other people?
What's my computer's name and address?
What can I find on my computer screen?
How do you take a picture of your screen?
How to add a printer?
My application froze.
How do I force the application to quit?
Hold down Command - Option - Escape keys
simultaneously.
How
do I force a restart?
Only do this if your computer
is completely frozen, and force quite out of the application does not
work.
Hold down Control - Command keys
simultaneously and press the power button. Another way is to hold down
Command - Option - Shift keys simultaneously and press the power button.
How
do I make a shortcut to a program or document on my desktop?
To make it easier to access
a disk, application, file or folder from another folder or the desktop,
you can create an alias to it. In the Finder, open a window showing the
item. Press the Command and Option keys while you drag the icon to another
folder or the desktop. If you want to find the original item of an alias,
select the alias and choose File then Show Original.
How
do I find a file on my computer?
The Find File application lets
you use all sorts of criteria, alone or in combination, to find a misplaced
file. On the Finder windows menu bar select File then Find.
Where
is the Chooser?
In Mac OS X, you use Print
and Fax preferences pane in System Preferences and the Printer Setup Utility
to select and set up network printers. To choose a printer when you print
a document, select it in the Print dialog.
To connect to a server or shared folder, choose
Go on the Finder menu bar, select Connect to Server and look in the appropriate
folder for the server that you want.
Can I share a document
with other people?
There are several ways to share your documents with other people.
-
To share a document with people who use your computer,
copy it to your Public folder (located in your home folder) or the
Shared folder (located in the User's folder on your hard disk).
-
To share your Public folder with other Macintosh
computers on your network, open System Preferences, click Sharing
and turn on Personal File Sharing. While file sharing is on, someone
using another Macintosh on your local network or on the Internet can
open your Public folder and read or copy files (using the Connect
To Server command in the Finder's Go menu). AppleTalk must be turned
on on your computer and the other person's computer, or the other
person needs to know your computer's IP address. To turn on AppleTalk
on, choose Built-In Ethernet from the Show pop-up menu in Network
preferences, and click AppleTalk. To find the IP address, click TCP/IP.
-
To give someone a file to someone who uses your
computer, open their Public folder (in their home folder in the Users
folder on your hard disk) and copy (Option - Drag) the file to their
Drop Box folder.
-
To give a file to someone who uses another computer
on your network, choose Connect To Server from the Finder's Go menu
and connect their computer. Then drag the file to their Drop Box folder.
If you can't find someone's Public folder on the network, ask if they
have Personal File Sharing turned on.
-
To share a document with other Macintosh users
on the Internet, copy it to the Public folder on your iDisk. Choose
Go, select iDisk and then select My iDisk. Copy the files you want
to share to the Public folder. If iDisk synchronization is turned
on, be sure that the iDisk on your computer is synchronized with your
iDisk on .Mac. Use one of the following methods to let others view
or copy your files - (1) Give your .Mac member name to others so they
can connect to your Public folder using either a Mac or Windows.
-
To share files with someone using a Windows computer,
open System Preferences, click Sharing, and then select Windows Sharing.
-
To share your iDisk Public folder with anyone on
the Internet, use HomePage to publish a file sharing web page.
What's
my computer's name and IP address?
To see your computer name and
IP address, open the Sharing pane of System Preferences. When you turn
on Personal File Sharing, users can find your computer's name listed when
they browse available servers using the Find (choose Go then select Network
or click the Network icon on the left in a Finder window).
What can I find
on my computer screen?
Your computer screen is referred to as the "desktop" which is
were you work. It consists of the menus at the top of the screen, icons,
windows and the Dock. I will explain each one:
Menus
Across the top of the screen, you will see the names of menus (Finder,
File, Edit, View and so on). When you click a menu, the menu opens to
show you a list of commands. Choosing menu commands is one way to get
your computer to do things for you.
Windows
Windows are areas in which you view information. When Mac OS X first starts,
you see a Finder window, where you view the applications and files on
your computer. When you open an application, you see one or more windows
for that application and for documents you create with the application.
Icons
Icons are small pictures that represent items on your computer. Icons
appear in many places. Sometimes they are just pretty pictures, but usually
clicking or double-clicking them makes something happen.
Toolbars
Many windows have a toolbar at the top with buttons that let you perform
tasks. In a Finder window, for example, there are buttons on the toolbar
that let you change the way the items in the window are displayed.
Sidebar
The Sidebar in Finder windows holds icons for the network you are connected
to (if any), your hard disk and iDisk, and your favorite folders. When
you select a disk or folder in the Sidebar, its contents are displayed
in the Finder window.
The Dock
The Dock holds icons for your most commonly used applications, as well
as other items on your computer, network, or the Internet. You can quickly
open these items by clicking their icons in the Dock.
How do you take a picture of your screen?
You can use keyboard shortcuts to take pictures of the screen in Mac OS X.
- To take a picture of the whole screen, press Command - Shift - 3.
-
To take a picture of part of the screen, press Command - Shift - 4, then drag to select the area you want in the picture.
-
To take a picture of a window, the menu bar, the Dock, or other area, press Command - Shift - 4, the press the Space Bar. Move the pointer over the area you want so that it's highlighted, then click. If you decide you want to drag to select the area, press the Space Bar again.
If you decide you do not want to take the screen shot, press the Escape key.
Screen shots are saved as files on the desktop. If you want to put the screen shot in the Clipboard, rather than create a file, hold down the Control key when you press the other keys. You can then paste the picture into a document.
How to add a printer?
OS 9
Accessing different printers is done via the Chooser. You can start it up by going under the Apple icon at the top left corner of the screen. Click on it, and somewhere on that pull-down menu should be the Chooser. Each Macintosh Chooser will at least have the AppleShare or LaserWriter icons. AppleShare is the protocol which allows for the sharing between different Macintoshes across the network. The LaserWriter option controls the printing, whether to your own desktop printer, or to another one anywhere on the network.
To chooser a printer to print from, click on the LaserWriter icon. The window on the right now shows a list of printers available in that particular zone. Find the printer and choose it. Then close the Chooser window. If you are currently in any application, you may have to runs its Page Setup.
OS 10
Click on the Apple icon at the top left corner of the screen. Click on it, and somewhere on that pull-down menu should be System Preferences. Under the Hardware section in the System Preference window, select Print & Fax. Click the plus symbol (+) to add a printer. Find the printer and click Add. The printer has been added to your list.
Another way, open the document to print, and choose File then Print. Choose Add Printer from the Printer pop-up menu, select the printer in the dialog that appears, and click Add. If you don't see your printer, click More Printers, choose your printer's type from the pop-up menu in the dialog that appears, select the printer, then click Add. When you are done, the printer just added is the selected printer.
|
 |
|
