Technical Help for Online Surveys
After reviewing technical difficulties from the 2008 administration we have found that the Safari browser on Macintosh Computers was not always working with the survey. Firefox, on the other hand, was working for users. Survey Monkey has a technical website that you may reference: http://www.surveymonkey.com/helpcenter/Answer.aspx?HelpID=143&q=javascript. Here are a few possible choices we have found that might help you complete the survey; they are in no particular order.
Option 1: Firefox
Some users may find that the Safari browser pops up instead of Firefox. This occurs because it is the default browser on many computers. In order to fix this you can open Firefox, then copy and paste the survey link into the Firefox browser. If you do not have access to the link please contact asd_assessment@asdk12.org or call Assessment and Evaluation at 742-4420.
Option 2: Safari Fix Number 1
Enable Javascript in Safari:
- Select Preferences from the Safari menu
- Click Security
- Check Enable JavaScript
- Close the window
- Click Reload
- If necessary, copy and paste the survey link into the browser window
Option 3: Safari Fix Number 2
Enable cookies in Safari (if the method above did not help):
- Click on the Safari-Menu
- Click on the Preferences... item in the menu - a new window opens
- Click on the Security icon near the top of the window
- Under Accept Cookies the option "Always or Only from sites you navigate to" must be selected
- Save changes by clicking Ok
- Click Reload
- If necessary, copy and paste the survey link into the browser window
Option 4: Paper Copy of Survey
ASD parent/guardian surveys have paper versions of the survey in addition to the online option. If you are in need of a paper survey, please contact the department administering the survey (i.e. Special Education, Title VII Indian Education, etc) or Assessment and Evaluation at 742-4420.
Option 5: Contact Us
If none of the options above work for you please contact asd_assessment@asdk12.org or call Assessment and Evaluation at 742-4420 with the details and we will work on any additional technical issues that surface.
