English Language Learners Program

Request process for principals, supervisors or their designee

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1. Language interpreter requests should be submitted to interpreterrequest@asdk12.org.

2. The e-mail should include the following information:

   1. Your name, school/department and phone number

   2. What language you need

   3. Name of person needing the language interpreter. Is this person a student, parent or community member?

   4. Description of the ASD school event, activity, process or service to be interpreted

   5. Date, time, and duration of the event

   6. Full address of the location and phone number of where the interpreter should report

3. Once this above information is received, Ms. Garbe will work to fill the request internally. A reply e-mail will be sent indicating approval, disapproval and other specific instructions.

Requests that do not come from the principal or supervisor or their designee will not be processed

Tips and other information about interpreter requests

• Interpreter service is approved for a specific event, date and time. Staff should make every attempt to stay within the approve time allocation.

• Training: The EEO Office provides interpreter services for program access, mandatory compliance and required job-related trainings. Individuals with requests that do not fall within these categories should contact the EEO office directly @ 742-4132.

• Submit a separate request for each event, activity, location and/or date. Multiple events that are included in a single request will be returned unprocessed.

• Emergency/Same day services: For emergency or same day services contact the EEO Office @ 742-4132.

• Communication with vendors is restricted to the EEO Office. Therefore, ASD staff may not directly contact or communicate with local interpreter agencies, vendors or individuals, except as approved by the EEO Office.

• Request Timeline: Requests must be made a minimum of one (1) week in advance. For language services, two weeks notice is preferred as some languages are more difficult to fill.

• Cancellations must be made at least 72 hours before the start of the scheduled event. The principal, supervisor or designee must cancel directly with the Vendor. Failure to do so will result in the school or department being invoiced for the missed services, including any cancellation fees.